Property Training Australia has a refund process that is fair and equitable for all.
All course fees, including Recognition of Prior Learning fees, are required to be paid upon enrolment and prior to the start of a course (whichever date is the earliest).
If Property Training Australia has to cancel a course, students will be notified and will be entitled to a full refund.
Fees paid in advance for online courses are refunded, less a $75.00 cancellation fee, provided students have not logged on to the website and/or commenced using the learning materials.
Once a student has logged on there are no refunds available.
Students who have not logged into the course within one (1) month of enrolment and/or who have not submitted any material or assessment within one (1) month of the initial logon, will be contacted by their assessor to determine if they require any additional support to ensure progression through their course and to agree on a timetable for progression.
If the student still does not commence or submit work within the agreed timeframe, they will be deemed to be inactive and will have their enrolment terminated without refund in accordance with our Disciplinary policy.
Students who do not complete the course they have enrolled in within the allotted time may apply in writing for an extension. Extensions will be granted in one (1) month blocks at a cost of $50 per month and cannot be for a period greater than three (3) months. This fee is payable before the extension is granted and is non-refundable.
TRANSFERRING FEES TO ANOTHER PERSON
Registration and course fees may be transferred to another person provided he/she meets the course entry requirements. Alternatively, registration and course fees can be transferred to a future course.
A written application for a refund of all or part of prepaid fees must be submitted to the CEO in writing. The CEO will be the sole arbiter in all such decisions. All approved refund amounts will be paid within five (5) working days.
Getting started is easy
1
Enrol instantly
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2
Learn at your own pace
Engage with self-paced courses at your convenience, utilising our unique virtual training environment tailored for flexibility.
3
Launch your career
Complete your course, celebrate your achievement at our awards ceremony, receive your official certification and network with leading industry professionals to propel your success.