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Writing and sending email

writing email | the message window | sending email | checking email | reading email | replying to email | forwarding email

Writing email

Once you have an email account, an Internet connection and an email program, you are ready to start.

When your email program is open, you can create a new (blank) message. How you do this depends on the email program that you are using.

If you are using Eudora - click on "Message" in the top menu and select "New Message"
If you are using Microsoft Outlook - using the "Actions" menu, click "New Mail Message". top

Elements of the message window

Once you have created a new message, you will see a new message window. Below you will see a picture of the message window for the Eudora email program. If you are using another program, much of the description will be the same. However, check the Microsoft website if you want an overview of the message window specific for Outlook Express.

message window

Title Bartop
When completed, the title bar provides information about the message, including the
name of the person you are sending the message to, the time and date the new message was created, and the message subject.

Text Toolbar
The text toolbar contains a series of buttons and menus displayed just under the title bar. It
allows you to control the priority of your message, override some of your default options
for the current message, send or queue the message, and apply text styles.

Message Header
Outgoing mail headers consist of six fields: To:, From:, Subject:, Cc:, Bcc:, and Attached:.
Each field is described below. The To:, Subject:, Cc:, and Bcc: fields can be edited directly by clicking the mouse in the space beside them. To move the cursor from field to field, press the Tab key or click in the desired field with the mouse.

To:—The intended recipients’ email addresses or nicknames you have defined.

tip

TIP - If you are sending the same email message to more than one person, you can put more than one name in the TO: field, however you must separate their names with commas.

From:—The sender’s (your) email address.

Subject:—Some brief text indicating the contents of the message. This field can be left
blank although it is considered a point of email etiquette to include a Subject with each
message. Sometimes the email program will warn you if you send a message with no subject.

Cc:—“carbon copy.” The email addresses or nicknames of people to whom a copy of the message is to be sent. These recipients are displayed in the message header for all recipients to see. Multiple addresses must be separated by commas. (This field can be left blank).

Bcc:—“blind carbon copy.” The email addresses or nicknames of people to whom a blind copy of the message is to be sent. These recipients are not displayed in the message header, and the recipients in the To: and Cc: fields will not know that a copy went to these addresses. (This field can also be left blank).

Attached:—A list of documents being attached to and sent along with the message. To delete an attachment from an outgoing message, select it and press the backspace or delete key (This field can also be left blank).top

Message body
After filling in the header fields, click the mouse on the space below the message header. Type the body of the message here. You are now ready to send the email.

Sending email

When you have finished typing your message you can either send your message or queue it (so that you can send it later on). In order to send the message you must click on the the "Send" button (you must also be connected to the Internet). Clicking the "Send" button more than once will mean that the recipient will receive multiple copies of your email message (and attachments if you have sent any).

Copies of your outgoing messages will be transferred into your OUT mailbox.

tip

TIP - if you are sending an important email such as an assignment or an urgent question, it is a good idea to change the priority of your email message to 'High' or 'Highest'. See the help menu of your email program for information about how to do this.

Checking emailtop

"Checking your mail" means checking if any messages have been left on your mail server for you. It's like looking in the letterbox. If you have received mail, an email program will transfer it to your hard drive (like bringing the mail into your house for you). If you are using a free email service like Hotmail, the web browser will allow you to read the message while it is still on the server (like reading a letter at the letterbox).

letterbox analogy

When you tell the email program to check your mail, it will transfer the messages to your computer hard drive. You will need to enter your password in order to do this. All incoming mail will be sent to your IN mailbox and you will be notified that you have new mail by an alert box or sound depending on how your email program is set up.

You can automatically direct messages to come into a specific mailbox by using Filters or Rules if you want to. Read the section on managing your email by clicking here.top

 

tip

TIP - Don't expect your learning facilitator to reply to your email immediately - they are human too! Most facilitators will reply to their students within 48 hours, depending on the online course you are enrolled in. This will also depend on the urgency of the email.

 

Reading email

In order to read an incoming message, you can just double click the mouse on the email message summary in your IN box. The message will contain similar elements to the New Message Window. An example of a message is pictured below. The message body contains all the headings including the date and time you received the message.

email message

Replying to emailtop

In order to reply to someone's email message, just click the mouse on the "Reply" button. This is sometimes pictured as an envelope icon with an arrow, similar to the picture below. However, this will vary depending on your email program.
reply icon

When you reply to an email message, a new message window will appear, with the original sender’s address automatically placed in the To: field of the header. All of the sender’s original text is quoted in the message body. This text can be edited or deleted as needed. The reply can then be sent or saved for further changes later on.

Forwarding email

Any message can be forwarded (sent on) to someone else. You forward a message to someone who would consider the message as important as you do. To do this click the mouse on the "Forward" button. This is sometimes pictured as another envelope icon with an arrow, similar to the picture below. However, this again will vary depending on your email program.
forward icon

A new message window appears with your address in the From: field, the original subject preceded by “Fwd” and a space in the Subject: field with the original sender’s text quoted in the message body, and any original attachments in the Attached: field. Make any changes or add any comments you want, and enter the recipient’s address in the To: field. The message can then be forwarded by clicking the "Send" button.

NOTE - Some of the content from this site was copied from the official Eudora Manual at http://www.eudora.com/eudoralight/docs/index.htmltop

 

 



 

 

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