Email skills

When studying online, much of the communication between you and your teacher will take place through email. If you have never used email before, you will need to learn how to do this before you start your course. If you do not have an email account, click here for help with setting up an account.

This section will show you how to use email once you have an email account set up. Click on the links below to find out more information on any of the topics.

• introduction to email
  • what is electronic mail (e-mail)?
  • what is an email address?
  • what you need
• email programs
  • introduction
  • examples of email programs
• writing and sending email
  • writing email
  • the message window
  • sending email
  • checking email
  • reading email
  • replying to email
  • forwarding email
• managing your email
  • filters
  • mailboxes
  • address book
  • signatures
• sending attachments
  • introduction
  • considerations
  • sending attachments
  • receiving attachments
  • common problems
  • virus protection